Frequently Asked Questions
Everything you need to know about shopping with Michael Stewart.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. For orders below this threshold, a flat rate shipping fee applies. Most orders are processed and dispatched within 1-2 business days.
How do I return or exchange an item?
If your purchase isn't quite right, you can return it within 30 days of delivery. All items must be in their original, unworn condition with tags attached. Please visit our Returns Portal to start the process.
How do I know which size to order?
We provide a detailed size guide on each product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable, tailored look.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments through Klarna and Affirm.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your garments ethically sourced?
At Michael Stewart, we are committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials to ensure long-lasting fashion.